Frequently Asked Questions
Discover answers to common inquiries about our offerings at butterfly dream candles. Whether you're curious about our services, candle care, or return policy, this page provides all the essential information you need. Learn more about how we can enhance your shopping experience with our unique products and services.
Do you offer gift wrapping services?
Yes, we provide complimentary gift wrapping services to make your purchases extra special.
What is your return policy?
We offer a hassle-free return policy within 14 days of purchase.
What types of candles do you sell?
We offer a wide variety of handcrafted coconut candles, including scented, unscented, and decorative color options.
Do you offer custom candle orders?
Yes, we can create custom candles to suit your specific preferences and occasions.
Do you provide candle care guidance?
Absolutely, our team is happy to provide guidance on the proper care and maintenance of your candles.
How can customers care for their candles?
To ensure the longevity and safety of your candles, avoid drafts and always burn them safely.
Where is butterflydreamcandles located?
Our retail store is located in Killeen, Texas, United States.
Are your candles made from natural ingredients?
Yes, our candles are made using high-quality, natural ingredients to ensure a clean and pleasant burn with a delightful scent.
What are your store hours?
Hours of operation are 24/7. Any time of the day and any day of the week.
Can I purchase your candles in person?
Yes, our entire product range is available for purchase on our website or in person for your convenience.
Have More Questions?
Contact us to learn more about our products and services. We're here to help!